The internet made customer service less personal, can AR & VR change that?
By Scottie Gardonio

Chatbots Entry : Back To the Future!

Select articles on chatbots fresh from the oven this month
1 month ago

5 Ways Chatbots Need To Evolve Before They Go Mainstream

Are you ready for a life framed by chatbots, from daily services like checking pay bill, buying groceries to other activities like hotel booking and college admission? Did you ever feel confused with a touch of irritation when using some newly-launched chatbots that only look intelligent and considerate at first glance? Before these smart talkative bots...

1 month ago

5 Ways Chatbots Need To Evolve Before They Go Mainstream

Are you ready for a life framed by chatbots, from daily services like checking pay bill, buying groceries to other activities like hotel booking and college admission? Did you ever feel confused with a touch of irritation when using some newly-launched chatbots that only look intelligent and considerate at first glance? Before these smart talkative bots...

1 month ago

How To Design A Conversation For Chatbot?

The flourishing of messenger bots, also known as chatbots indicates the irreversible trend of more integrated and seamless user experiences with conversational UI. It's actually about conversations, something we participate in every day but doing unconsciously. The following passage lists 4 steps on how to design a conversation for chatbot, starting with a clear understanding...

1 month ago

Bots — Why Should Enterprises Bet On Them?

The purpose of chatbots is to support business teams in their relations with customers, but it is also a viable step to build a unified and integrated system for higher efficiency inside an enterprise. According to the following passage, chatbots act as a concierge for employers to enquire anything available in the intranet, an aggregator...

Digi-Highlights

What’s the most worthy of reading on digital in a week
2 weeks ago

Why Elon Musk is Right About AI Regulation

Though AI technology is still in its infancy, its double exponential in development could be the potential hazard putting the fate of all human beings at risk, as most expert observers fail to predict AlphaGo's winning over the top human players. Elon Musk, calls for "proactive regulation" to be put in place now or in...

3 weeks ago

Bridging The Retail/Digital Divide In Customer Experience Marketing

As their market share is challenged by dedicated ecommerce sites, retailers are adopting several digital strategies that enable them to compete in the new omnichannel competitive space. Traditional retail must keep abreast with the developing technology that changes people's life, including their customers. The following passage talks about challenges and opportunities, like how the impulse...

1 month ago

5 Ways To Use Microlearning For Informal Learning

Formal learning programs are synonymous with full-scale eLearning courses, instructor-led trainings, strong Instructional Design strategies and an extensive curriculum, all mapped in a very structured way. However, carefully constructed courses are not the only way learners can acquire skills and knowledge. Research shows that over 80% of employees learn their job from informal learning. Informal...

Digi-Transformation

Digital transformation has been the impetus most imperative driving a constant growth of all the sectors
2 months ago

The Data Science Renaissance

“If people knew how hard I worked to get my mastery, it wouldn’t seem so wonderful at all.” - Michaelangelo Have you ever think of the common place shared by the Renaissance and today's irresistible digital trend? In the following passage, the author believes what the Renaissance to the ancient world is what data science to the...

Digi-Strategy

Digitalization is blurring the borders between sectors. So how to handle this?
3 days ago

How the Best Product Owners Use Data to Build the Best Products

You don’t need more features. You need more data. Data-driven analysis not only save time but also make the product owners see exactly how the users are doing with the product, for words ( interviews and brainstorms ) sometimes lie but actions ( data ) don't. No more scratching-head time wasted in the guesswork development....

3 weeks ago

Bridging The Retail/Digital Divide In Customer Experience Marketing

As their market share is challenged by dedicated ecommerce sites, retailers are adopting several digital strategies that enable them to compete in the new omnichannel competitive space. Traditional retail must keep abreast with the developing technology that changes people's life, including their customers. The following passage talks about challenges and opportunities, like how the impulse...

Digi-Operation

The digital wave is pushing us a variety of operational methodologies of higher efficiency and immediacy
1 month ago

Bots — Why Should Enterprises Bet On Them?

The purpose of chatbots is to support business teams in their relations with customers, but it is also a viable step to build a unified and integrated system for higher efficiency inside an enterprise. According to the following passage, chatbots act as a concierge for employers to enquire anything available in the intranet, an aggregator...

2 months ago

The Promise of Marketing Automation Has Always Been AI

With the aid of Artificial Intelligence, marketers are now expecting marketing automation, the backbone of modern marketing to not only offload repetitive tasks but also add a humane tone to better user experience. Listing several slots to apply AI, the following passage puts forward a solution that will inevitably shift the life of marketer further into data management...

Digi-Technology

Technology has been wielding a profound influence on the way businesses work and the way they relate to their employees
4 weeks ago

How Drones Will Change Our Retail Experience, Our Cities and Our Skies

Imagine the day when you just order what you want and the drones will deliver what you're expecting from the sky- a manned or unmanned space growingly occupied with these mini flying bots. It not only means cost cutting for the enterprises in the long run but also changing people's life style. However, the following...

2 weeks ago

Why Elon Musk is Right About AI Regulation

Though AI technology is still in its infancy, its double exponential in development could be the potential hazard putting the fate of all human beings at risk, as most expert observers fail to predict AlphaGo's winning over the top human players. Elon Musk, calls for "proactive regulation" to be put in place now or in...

3 weeks ago

IoT Evolution West 2017—7 Takeaways from Las Vegas

Despite its seemingly slow and slack development compared with eye-catching technology like Artificial Intelligence, Internet of Things is actually a concept that will revolutionize people's life style- connected living solutions. Here we come to the IoT Evolution West 2017, meet with the IoT ecosystem and worldwide business leaders and learn how to leverage the power...

Recent Posts

To check all the posts we curated
3 days ago

How the Best Product Owners Use Data to Build the Best Products

You don’t need more features. You need more data. Data-driven analysis not only save time but also make the product owners see exactly how the users are doing with the product, for words ( interviews and brainstorms ) sometimes lie but actions ( data ) don't. No more scratching-head time wasted in the guesswork development....

2 weeks ago

Why Elon Musk is Right About AI Regulation

Though AI technology is still in its infancy, its double exponential in development could be the potential hazard putting the fate of all human beings at risk, as most expert observers fail to predict AlphaGo's winning over the top human players. Elon Musk, calls for "proactive regulation" to be put in place now or in...

3 weeks ago

Bridging The Retail/Digital Divide In Customer Experience Marketing

As their market share is challenged by dedicated ecommerce sites, retailers are adopting several digital strategies that enable them to compete in the new omnichannel competitive space. Traditional retail must keep abreast with the developing technology that changes people's life, including their customers. The following passage talks about challenges and opportunities, like how the impulse...

3 weeks ago

IoT Evolution West 2017—7 Takeaways from Las Vegas

Despite its seemingly slow and slack development compared with eye-catching technology like Artificial Intelligence, Internet of Things is actually a concept that will revolutionize people's life style- connected living solutions. Here we come to the IoT Evolution West 2017, meet with the IoT ecosystem and worldwide business leaders and learn how to leverage the power...

3 weeks ago

Five Essential Points on Data Visualization

Data visualization is more than taking data and mixing it with some dazzling art skills. It's about behaviour change and the context.You'd better understand your goal and what the users need before build an analytics dashboard or dataviz, a living, continuously evolving thing, is not an art piece sitting in a museum (even though often...

4 weeks ago

10 Key Things You Need To Build A Truly Smart Cities

After Mobile World Congress and IoT World earlier this year, there was a lot of buzz about 5G, smart mobility, general IoT, and smart cities. It feels like we’re entering the future, and the excitement is palatable. Unfortunately, there are many soldiers on the battlefield without a plan. The following passage lists 10 key elements...

4 weeks ago

Digital Innovation, Where Industrial Manufacturers Extract More Value

Digital disruption, the flip side of technology revolution, is the change that occurs when new digital technologies and business models affect the value proposition of existing goods and services. Thus digital innovation or transformation becomes indispensable for the organizations' development. For manufacturers, the following passage lists 6 fundamental digital capabilities to help them achieve success...

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